Our Service Portfolio

Bay Datacom is the leading turnkey ITC service provider and has the highly skilled service assurance team & governance model to design, customize, manage and deliver the desired service along with the business results, greater value preposition and investment protection to its clients.

Comprehensive AMC Services

Bay Datacom's annual maintenance services outline the ongoing upkeep and routine monitoring of ICT products and systems.

Bay Datacom’s Annual maintenance services are tailor made to services every category of ICT equipment users as well as to accommodate and fulfil stringent services-level-agreements (SLA) and turn-around-time (TAT) commitments to minimize down time, and in the long run safeguard the customer against uncertainty and inconvenience.

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Infrastructure Managed Services

We leverage outcomes of our monitoring services and the periodic advanced technical consulting reports to identify, recommend and take preventative measures on a planned or scheduled basis.

Modern IT Infrastructure comprising of many devices, nodes, networks and layers of hardware and software assets, forms the lifeline of your organization. It is paramount that you keep it current, agile, and cost effective.

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Data Centre Infrastructure Support Services

Bay Datacom's manages, monitors and maintains customers’ Data centers and IT infrastructure. The services can be provided as fully managed-end-to-end services or they can cover only specific service elements selected by the customer. The services are provided with SLAs and KPIs as agreed with the customer.

The services are designed for any Data center and IT infrastructure environment. Services can be provided for multi-vendor environments and include the necessary tools, processes and organizational resources to support the full operations scope (e.g. ticketing, monitoring) and manage physical as well as virtual resource utilization in real time.

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IT Infrastructure Project Rollout & Implementation Services

Bay Datacom's uses formal project management techniques to relate cost to schedule performance, identify potential problems and sources, and provide and enable rapid multi-service rollouts of any technology.

Bay Datacom uses the Services Model as the platform upon which each member of the rollout team relies on to successfully perform assigned deliverables. End-to-end technology solutions are crafted using project management best practices for all types of services that will be needed.

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Network Infrastructure Support Services

At Bay Datacom, we have an experience-driven service delivery approach, bridging the gap between advanced tools and tangible outcomes. We are recognized for our network transformation & infra services initiatives:

Our managed Network Infrastructure Services offers you full peace of mind when it comes to your IT infrastructure and network support. With our IT experts & professionals teams, we assure that your network and users are working at capacity without the problem of daily IT issues.

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