Infrastructure Managed Services
Modern IT Infrastructure comprising of many devices, nodes, networks and layers of hardware and software assets, forms the lifeline of your organization. It is paramount that you keep it current, agile, and cost effective. This needs constant and continual management, maintenance, upgrades and transformation, if necessary.
We leverage outcomes of our monitoring services and the periodic advanced technical consulting reports to identify, recommend and take preventative measures on a planned or scheduled basis. Our services include:
With Bay Datacom for Infrastructure Management, you can now:
- Network Management, monitoring, troubleshooting, optimisation IT Security –Implementation, monitoring & audits.
- End-User Management services for multi-product / multivendor environments –Asset Management, OS and Antivirus management.
- Server and Storage Management, Backup and Recovery
- IT Helpdesk, Services Desk and Automation Tools Configuration Management
- Onsite / Shared Onsite / Remote Support and monitoring, Critical and emergency call response services.
- Vendor Management – contracting, performance review Tailored to fulfil stringent SLA and TAT commitments
- Virtualization support services
- 24*7*365 Support services
